Privacy Policy
At Homliv Interiors, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, contact us, request a quotation, or use any of our interior design and renovation services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. About Homliv Interiors
Homliv Interiors is an interior design company specializing in residential and commercial interior design, modular kitchens, renovation, furniture design, and consultation services in Jamshedpur and nearby regions. The website provides information about our services, portfolio, consultation process, and contact options.
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Business Contact Information
| Business Name | Homliv Interiors |
| Website | https://homlivinteriors.in/ |
| info@homlivinteriors.in | |
| Phone | +91 7004851570 / +91 9289614907 |
| Office Address | Ayesha Marlin Chepapul Mango Jamshedpur. |
We Make your Home Better+1
2. Information We Collect
We collect information only when it is necessary to provide our services or improve your experience.
A. Personal Information You Provide
When you fill out a contact form, request a quote, or communicate with us, we may collect:
- Full Name
- Mobile Number
- Email Address
- Property Location or City
- Project Type (Residential, Commercial, Modular Kitchen, Renovation, etc.)
- Budget Range
- Project Requirements
- Floor plans, reference images, or documents you upload.
- Any other information you voluntarily share.
B. Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Type
- Operating System
- Pages Visited
- Time Spent on Website
- Referral Source
- Website Usage Statistics
- Cookie identifiers.
C. WhatsApp & Call Information
If you contact us via WhatsApp or phone:
- Your phone number.
- Chat messages.
- Shared images or documents.
- Appointment or consultation details.
3. How We Use Your Information
We use your information for legitimate business purposes, including:
| Purpose | Why We Use It |
|---|---|
| Project Consultation | Understand your design requirements and provide recommendations. |
| Quotation & Budget Estimate | Prepare customized cost estimates for your project. |
| Customer Communication | Respond to inquiries via email, phone, or WhatsApp. |
| Appointment Scheduling | Arrange site visits, meetings, and consultations. |
| Service Delivery | Execute design, renovation, and furnishing projects. |
| Website Improvement | Analyze website traffic and user behavior. |
| Marketing & Promotions | Share service updates, offers, blogs, or design inspiration (only where permitted). |
| Legal Compliance | Maintain records required under applicable laws. |
We do not sell or rent your personal information.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and measure website performance.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for website functionality. |
| Analytics Cookies | Measure visitor activity and website performance. |
| Marketing Cookies | Help deliver relevant advertisements and remarketing campaigns. |
| Preference Cookies | Remember user preferences and settings. |
You may disable cookies through your browser settings. Some website features may not function properly after disabling cookies.
5. Third-Party Services We Use
Our website may integrate trusted third-party tools for communication, analytics, and marketing.
Examples include:
| Service | Purpose |
|---|---|
| Google Analytics | Website traffic and visitor insights. |
| Google Search Console | Website performance monitoring. |
| Google Maps | Office location display. |
| Meta (Facebook) Pixel | Advertising and remarketing campaigns. |
| WhatsApp Business | Customer communication. |
| Contact Forms | Inquiry and quotation collection. |
| WordPress Plugins | Website functionality, security, and spam protection. |
These providers process information according to their own privacy policies.
6. Sharing Your Information
We only share information when necessary.
We may share your information with:
- Interior designers assigned to your project.
- Architects or consultants working on your project.
- Contractors and installation teams.
- Furniture or modular kitchen vendors.
- Payment providers.
- IT and website maintenance providers.
- Government authorities when legally required.
We never sell customer databases to advertisers or unrelated businesses.
7. Data Retention
We retain personal information only for as long as necessary.
| Information | Retention Period |
|---|---|
| Inquiry Forms | Up to 12 months. |
| Quotation Records | Up to 2 years. |
| Project Documents | As required for project completion and legal compliance. |
| Marketing Consent Records | Until consent is withdrawn. |
| Website Analytics | As configured within analytics tools. |
When data is no longer needed, it is securely deleted or anonymized.
8. How We Protect Your Data
We implement reasonable technical and organizational security measures.
Security Measures Include
- SSL (HTTPS) encrypted website.
- Secure WordPress hosting.
- Firewall and malware protection.
- Limited administrative access.
- Password-protected business accounts.
- Regular software and plugin updates.
- Backup and recovery procedures.
While we strive to protect your information, no internet transmission or storage system is completely secure.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Update your contact details.
- Request deletion of your personal information.
- Withdraw marketing consent.
- Request information about how your data is processed.
To exercise your rights, contact us using the details provided below.
10. Marketing Communications
If you subscribe to newsletters or promotional updates, we may send:
- Interior design tips.
- Project updates.
- Special offers.
- New service announcements.
- Blog articles.
You can unsubscribe anytime through the email link or by contacting us directly.
11. Children’s Privacy
Our website and services are intended for adults planning interior design or renovation projects.
We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, it will be deleted promptly.
12. Links to Other Websites
Our website may contain links to third-party websites, including social media platforms or partner websites.
We are not responsible for the privacy practices, content, or security of external websites. Please review their privacy policies before sharing personal information.
13. International Visitors
If you access our website from outside India, your information may be processed and stored in India or by trusted service providers operating in other jurisdictions.
By using our website, you consent to such processing where legally permitted.
14. Compliance with Indian Privacy Laws
Homliv Interiors is committed to protecting customer information in accordance with applicable Indian laws, including:
- Digital Personal Data Protection Act, 2023 (DPDP Act).
- Information Technology Act, 2000.
- Applicable Information Technology Rules relating to data protection and electronic communications.
We process personal data only for lawful business purposes and with appropriate safeguards.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our services.
- Legal or regulatory requirements.
- Website functionality updates.
- Security improvements.
The updated version will always be published on this page with the latest revision date.
Last Updated: 4 September 2026.
16. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us.